Frequently Asked Questions
Yes. We accept most commercial insurance plans. Please call our office to make sure your insurance company is one that we accept and have a contract with. You can also call your insurance company and find out if Ashland Family Practice is a preferred provider under your plan.
Yes, we take patients without insurance and will accept cash and credit card payments on the day of your visit. If you are able to pay your bill in full on the day of your appointment, we offer a 15% discount for our services.
Yes, we see Medicare and OHP patients but are not currently taking any new Medicare or OHP patients at this time due to the high volume we currently are caring for.
Yes, we see adolescent children aged 10 years and older. We are a family practice clinic that strives to support healthy family lifestyles throughout the lifespan and particularly enjoy treating the entire family.
Your first visit will last about 45 minutes and primarily be spent getting to know you and gathering information. We will inquire about your personal and family medical history, medications and supplements you may be taking as well as address any urgent or worrisome issues you may have. Depending on your medical condition and the nature of your concerns, we may order tests or imaging studies at your first visit. Follow up visits are generally scheduled within a few weeks to review any testing results as well as formulate an educational and individual healthcare plan for you to optimize your current and future health.
Yes, nurse practitioners can be your primary care provider in the state of Oregon. Nurse practitioners can order all needed tests, annual exams, refer you to specialists, prescribe medications and perform minor procedures. A nurse practitioner is licensed with full autonomous practice in the state of Oregon meaning that we are not required to be supervised by a physician. Nurse practitioners do, however, collaborate often with physicians and other specialists to provide you with the highest quality and compassionate medical care possible. In the state of Oregon, nurse practitioners are master prepared nurses and must be nationally board certified in their respective specialties to be eligible for licensure.
Integrative medicine is a healing-oriented model of medicine that focuses on the innate healing potential of each person. It combines the best practices of modern medicine with an emphasis on nutrition, a healthful lifestyle, natural therapies, mind-body interventions and spirituality. This is not radical approach to healthcare but rather a forgotten or dismissed approach to health that is making a revolutionary comeback. Ashland Family Practice has embraced this approach to medicine and is here to help you along your journey to health and wellbeing.
The best way to communicate with our office is by phone during our regular office hours or through our Patient Portal. We are also utilizing text messaging for simple short conversations such as lab results, appointment reminders and notifications of where your prescriptions have been sent to. You can sign up for text messaging at your next office visit. We request cancelled appointments be done in a timely manner, those cancelled less than 24 hours in advance may be considered a “no show” appointment. We allow a one time “no show” appointment and each subsequent “no show” will be a $25.00. Three missed appointments may result in discharge from the practice.
If you have a medical emergency you should be evaluated in the nearest emergency room or urgent care clinic. Our providers are on-call to address simple medical issues that can be addressed over the phone but are not medical emergencies. If you are worried or unsure about what to do about a medical concern outside of office hours call the on call provider to ask for advice. If you have an issue that can be handled during regular office hours please contact us during these times when we can best address your issue.